Research + development

Human–AI teamwork.

I study how people and AI work together, then build systems and train teams around what we learn. The goal is better teamwork, including stronger relationships between people.

The bigger picture

AI changes how people work together.

My research looks beyond a person’s interaction with a system. I study what changes across the team when AI takes on a share of the work, including how people coordinate with one another and whose judgement they trust.

I lead research and development, and I build systems hands-on. We use experiments and interviews to guide what we build, then evaluate how people work with the AI and with one another.

Research on human and AI teammatesThe Teammate Divide

Research within human–AI teamwork

Four areas I work on.

01 / Shared knowledge

AI for shared knowledge.

Knowing who knows what is only useful if a team can bring that knowledge into a decision. We build AI agents that maintain knowledge networks across teams. I study what information an AI should share, when people need it, and how they use it to form a collective judgement.

Related paperInformation needs in human-AI teams

02 / Social influence

The social influence of AI.

In my studies, people changed their behavior to complement an AI teammate. I study how that influence develops and what it means for the relationships among human teammates. That work informs how I design AI’s role in a team, especially when people and AI disagree.

Related paperSocial influence in human-AI teams

03 / Adaptive autonomy

AI adaptation to dynamic contexts.

An AI’s role may need to change as the situation changes. We build adaptive systems for settings including cyber incident response and healthcare. I study what an AI needs to consider before changing its behavior, so people can still understand the situation and coordinate a response.

Related paperContext-aware design of adaptive AI teammates

04 / Cognitive protection

AI that protects teammates.

I want AI to catch and block cognitive risks before they damage teamwork. We build agents for offensive and defensive cognitive warfare research, studying how failures and adversarial influence can disrupt a team. I use that work to design AI support and training that protect how people think and work together.

Related funded workTeam resilience and adversarial influence

Get in touch

Let’s talk about
what you’re building.

I’m interested in conversations about AI research and development, leading technical teams, and how AI fits into an organization’s work.

chris@cfjord.com